77det Privacy Policy
Your personal information is completely safe with us — read this policy to learn in detail how 77det collects, uses, and protects your data.
1. Introduction and Purpose
77det ("we", "us", or "platform") places the highest importance on the privacy of players in Bangladesh. This privacy policy explains what personal information we collect, why we collect it, how we use it, and how we keep it safe when you register, log in, or use our services at 77det.cam.
This policy applies to all services, games, transactions, and customer support activities on our website. By registering or logging in to the platform, you are considered to have accepted the terms of this privacy policy.
Our services are for people aged 21 and above only. We do not knowingly collect information from minors, and if any minor's information reaches us, it is deleted immediately.
2. What Information We Collect
While creating an account and using our services at 77det, we may collect the following types of information:
Identity Information
Your full name, date of birth, national ID number (for KYC verification), current address, and email address. This information is required for account registration and identity verification.
Contact Information
Mobile number (for verifying bKash, Nagad, or Rocket payments) and email address. This information is used for transaction confirmation and customer service.
Financial Information
Deposit and withdrawal history, payment method type (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amount and time. We do not store full bank account or card numbers.
Gaming Activity Information
Your play history, bet amounts, win and loss records, session duration, and preferred game types. This information is used for responsible gaming monitoring and service improvement.
Technical Information
IP address, browser type, operating system, device identifier, cookie data, and the time and path of site visits. This information is used to ensure the security and performance of the platform.
Communication Records
Your conversations with us via live chat, email exchanges, and details of complaints or requests. These records help improve the quality of customer service.
3. Purpose of Information Use
Collected information is used only for the following legitimate purposes:
- Creating, verifying, and managing accounts and ensuring secure login.
- Processing deposit and withdrawal transactions and transferring funds correctly through payment methods (bKash, Nagad, Rocket, Upay, bank transfer).
- Strengthening security measures to prevent fraud, money laundering, and unauthorized account access.
- Completing age verification (21+) and KYC (Know Your Customer) processes.
- Providing live chat support in Bengali seven days a week, twenty-four hours a day, and resolving customer complaints.
- Providing personalized gaming experiences, promotional offers, and bonus information (for consenting users only).
- Identifying excessive or risky gaming patterns as part of responsible gaming programs and providing assistance when needed.
- Monitoring platform technical performance, maintaining server security, and fixing errors.
- Notifying you of any changes to the terms of service and privacy policy.
4. Information Storage and Security
77det applies industry-standard technical and organizational measures to protect your personal information. The key aspects of our security framework are described below:
SSL Encryption
All data transfers on our platform are secured through TLS/SSL encryption technology. All communication between your browser and our servers is encrypted.
Secure Data Storage
Information stored on servers is kept in encrypted form. Passwords are never stored directly — only one-way hashing is used. Access control is strictly managed.
Limited Access
Only authorized staff can access personal information, and only when needed to provide the service. Every access is logged and regularly audited.
Your information is not stored beyond the time it is needed. After an account is closed or a legal obligation ends, relevant data is securely deleted or anonymized. However, financial transaction records may be retained for a set period in accordance with regulatory requirements.
5. Sharing Information with Third Parties
77det does not sell your personal information or transfer it to third parties for commercial purposes. However, some information may be shared in the following limited circumstances:
- Payment Processors: Information required to complete transactions through bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment gateway.
- Game Providers: Our software partners including Pragmatic Play, Evolution Gaming, Spribe, and JILI receive only the minimum data required to manage game sessions — typically an anonymous gamer ID.
- Technology Service Providers: Limited information is shared under contract with trusted technology partners for server hosting, cybersecurity, and fraud detection services.
- Legal Obligations: Required information may be provided in response to court orders, requests from lawful investigative authorities, or legal obligations.
- Business Transfers: Information may be transferred in the event of a business merger or acquisition, but the new operator will be obligated to comply with the terms of this privacy policy.
Before sharing your information with any third party beyond the above, we will obtain your consent.
6. Cookies and Tracking Technologies
The 77det website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the quality of the service.
Essential Cookies
These cookies are essential for maintaining login sessions, verifying security tokens, and ensuring the core functionality of the platform. Disabling them will prevent the platform from working properly.
Analytical Cookies
Information about which pages users visit most, which games are most popular, and which issues occur most often is used to improve the service. This data is aggregated and anonymized.
Most modern browsers offer options to control cookies. However, disabling essential cookies may disrupt core functions such as login and transactions.
7. Your Rights and Options
As a player at 77det, you have the following rights regarding your personal information:
- Right to Access: You have the right to know what information we hold about you and to receive a copy of that information.
- Right to Correction: If there is any error in the information stored about you, you can request that it be corrected. This can be done through account settings or live chat.
- Right to Deletion: In certain circumstances you can request to close your account and have your personal information deleted, unless it is required to be retained due to a legal obligation.
- Right to Restrict Processing: In certain cases you can request that the use of your information be limited, such as stopping marketing communications.
- Right to Portability: You can request that your personal information be exported in a common format.
- Right to Opt Out of Promotions: If you do not want to receive promotional emails or notifications, the option to opt out is available to you at any time.
To exercise these rights, contact our support team via live chat or by email at [email protected]. We will process your request as quickly as possible.
8. Protection of Minors
All services at 77det are for people aged 21 and above only. We do not knowingly collect information from any minor.
We verify age during the registration process. If for any reason a minor's information enters our system, the relevant account is closed and the information is deleted as soon as it is identified.
If you believe a minor has registered on our platform, please contact us at [email protected].
9. International Data Transfers
Our servers and our partners' servers may be located in various countries. Since 77det primarily serves players in Bangladesh, we ensure that when transferring data:
- All international data transfers are conducted through industry-standard encryption technology.
- Third-party partners are contractually bound to provide protection equivalent to this privacy policy.
- Data transfers are limited to the minimum amount necessary for providing the service.
10. Changes to This Policy
77det reserves the right to update this privacy policy as needed. If there is any significant change to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
Continuing to use the platform after a change is made means you have accepted the updated policy. It is therefore recommended that you review this page regularly.
11. Contact Us
If you have any questions, comments, or complaints about this privacy policy, please contact us:
Data Protection and Privacy Department — 77det
We take every request seriously and do our best to respond as quickly as possible. Your privacy is our priority.
Quick Summary: 77det never sells your personal information. Data is used only to provide services, ensure security, and meet legal obligations. Your information is protected by SSL encryption, and you can request to view, correct, or delete your data at any time.